Copperline Plumbing & Heating Ltd — London Gas Safe reg. 512394  ·  Emergencies: 020 7123 4567

Plumbing done properly.

Seventeen years fixing London's leaks, boilers and bathrooms. Prices published on this page, no call-out fee, and every job guaranteed in writing for 12 months.

Est. 2009, Clerkenwell 12 engineers, all directly employed Avg. emergency response 84 min
§1 — Work & prices

Most firms hide their prices. Here are ours.

Every figure below includes VAT and labour. Parts are itemised at trade cost on your invoice — we don't mark them up. If the job turns out bigger than quoted, we stop and talk to you first.

Seventeen years. 12,400 jobs in the book. Still the same rule we started with: turn up when we said, charge what we quoted, leave the room cleaner than we found it.

— Danny Whitmore, founder. Started on the tools in 1998, still on them most Tuesdays.
§2 — How a job runs

From your call to our invoice, nothing is a mystery.

This is a real job sheet from a leak repair in Islington last month, with the customer's details removed. Every job gets one, and you get a copy — photos included.

JOB SHEET — CL-26-04417Engineer: Marcus B.
14:02

Call received

Customer WhatsApps video of water coming through kitchen ceiling. Diagnosed as bath waste failure. Fixed price agreed by phone: £180.

15:26

Engineer on site

Marcus arrives inside the two-hour window. Dust sheets down, water isolated, bath panel off. Confirms diagnosis — price unchanged.

16:40

Fixed & documented

New waste fitted, pressure tested, ceiling inspected for damage. Before/after photos sent, invoice matches quote to the penny.

+12 mo

Guaranteed

Workmanship covered in writing for a year. If it fails, we return and fix it free — that's the whole policy.

COPPERLINE · GUARANTEED
§3 — In their words

Around 60% of our work is repeat customers. Here's why.

Burst pipe on Boxing Day. Dan was here in under an hour, sorted it, and charged exactly what he quoted on the phone. I've had takeaways arrive slower.

Sarah M., IslingtonGoogle · Dec 2025

Full bathroom refit in nine days. Dust sheets on everything, hoovered before they left each evening. My previous builders could take notes.

James O., ClaphamGoogle · Mar 2026

They handle all fourteen of our rental flats. CP12s renewed without me chasing a single date, and the tenants always mention how polite the engineers are.

§4 — Where we work

Inside the M25, you're on our patch.

Engineers live and park in twelve boroughs, so travel times are short and arrival estimates are honest. Typical emergency response times below — measured, not guessed.

Times are 2025–26 medians from our job system.

Islington & Hackney40–60 min
Camden & Westminster45–70 min
Clapham & Wandsworth50–75 min
Greenwich & Lewisham55–80 min
Richmond & Ealing60–90 min
Stratford & Walthamstow55–85 min
Croydon & Bromley65–95 min
Everywhere else inside the M25under 2 hrs
§5 — Get in touch

Leak now, or planning ahead — ring us.

020 7123 4567

Emergencies: answered 24 hours a day, every day.
Everything else: Mon–Sat, 8am–6pm.
Prefer to write? hello@copperlineplumbing.co.uk
WhatsApp a video of the problem to the number above — we'll usually price it remotely within the hour.

Got it. We'll ring you back within the hour.